The international comparison in service is extremely fascinating. Services are converging to some extent due to globalisation and internationalisation, but there are still subtle cultural differences that make the service unique.
⌀ 2/5 aq*
⌀ 62 h rt*
⌀ 2,3/5 aq*
⌀ 64 h rt*
⌀ 2,3/5 aq*
⌀ 38 h rt*
⌀ 2,8/5 aq*
⌀ 66 h rt*
⌀ 3/5 aq*
⌀ 32 h rt*
Data doesn't lie
we measure the service of companies with the metrics speed of response times and quality of content of responses